Delayed arrival passengers now eligible for compensation

Air travellers whose flights arrive at their destinations three hours late or more are now eligible for compensation.
Yesterday, the European Court of Justice ruled that the damage sustained by air passengers in cases of long delay is comparable with that of cancellation.
The Court said: “There is no justification for treating passengers whose flight is delayed any differently when they reach their final destination three hours or more after the scheduled arrival time.”
However, if the delay is caused by “extraordinary circumstances” airlines will not be obliged to pay out.
Such circumstances have to be beyond the control of the airline, meaning they could not have been avoided by “reasonable measures”.

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