Leave us your Feedback for your Chance to Win!
At Holidaysafe we aim to offer the best possible customer service at every stage of your experience with Holidaysafe, from purchasing your policy right through to making a claim. To make sure we are meeting and exceeding that goal, we have launched a feedback service specifically for customers who have made a claim through our appointed claims assessors, Travel Claims Facilities.
The survey takes less than two minutes, and by leaving your feedback you will automatically be entered into our quarterly prize draw to win a £25 John Lewis voucher. To enter, simply click below or read on for full terms and conditions.
Please note, if you haven’t made a claim you can still leave us your feedback and be entered into a prize draw by visiting our Trust Pilot evaluation page.
Competition Terms & Conditions
About The Promoter:
- The Claims Feedback Prize Draw is run by Holidaysafe.co.uk. Holidaysafe andco.uk are trading names of Infinity Insurance Solutions Ltd, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. (“The Promoter”)
- Infinity Insurance Solutions Ltd is authorized and regulated by the Financial Conduct Authority (FCA) FRN: 528912.
How To Enter:
- Users must visit the Travel Claims Facilities Survey Monkey page to complete the feedback survey. Any answers to the survey received via an alternative means other than on the Survey Monkey page will not be accepted.
- You must be or have been a Holidaysafe customer to leave a comment, and to be entered into our prize draw. Anyone named on a Holidaysafe policy can leave a review. (You must be a UK resident to purchase a policy and to be entered into this competition).
- The Prize for the competition is a £25 John Lewis Gift Card (“The Prize”). The Prize is non-negotiable and cannot be exchanged, upgraded, transferred or refunded for a cash or physical alternative. However, if we are unable to obtain John Lewis voucher, for any reason, we will choose a subsequent alternative prize of the same value.
Choosing a Winner:
- Every three months a Winner will be chosen at random from all surveys received by selected employees of Holidaysafe Travel Insurance during the previous three month period.
- The Winner will be notified via email within 7 days after the prize draw closes by a representative of Holidaysafe. If The Promoter does not receive a response from The Winner within 7 days after first contact, The Promoter shall deem the Prize as unclaimed. At the discretion of The Promoter, the prize may be allocated to a substitute winner.
- The Winner will be contacted via the email address entered during the survey. It is up to the Winner to make sure his/her details are correct before submitting.
- The Winner will be sent their Prize via post.
- By entering, the Winner gives their permission for their name, location and photo (if required) to be used on the Holidaysafe blog, social media, newsletter and all other press and/or promotional material as required.
- The Promoter is entitled to change, amend, extend, cancel, or review the competition, terms and conditions and any other relevant material as required without prior notice. By entering, entrants will have agreed to abide by these terms and conditions and any revisions or amendments. The entrant agrees that The Promoter will not accept liability for such changes or any inconvenience caused as a result thereof.
- Holidaysafe and Infinity Insurance Solutions Ltd is no way partnered with or affiliated by John Lewis or its partners.
- Your voucher may be subject to further terms and conditions by John Lewis.
Please note, Holidaysafe's online prices automatically include a 15% discount against our Customer Service Centre prices.