Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, so if you need to know more about your cover and the COVID-19 outbreak, please read more here: FAQs



To enable us to direct you to the right agent, please select from below

Amending your Policy

At Holidaysafe we are passionate about providing the best customer service possible. Given the changing advice, travel restrictions and evolving COVID-19 situation, as you can imagine, our phone lines have been overwhelmed with urgent queries from customers who are currently abroad.

To ensure we can help these customers, we would ask that anyone with non-urgent queries, such as amending travel dates or cancelling policies, please complete the form below and we will contact you directly within 7 working days.

Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.

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