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British Health Chiefs Warn Against Mexican Resorts

British health chiefs have warned travellers to be very wary when booking or travelling to certain resorts in the south of Cancun, after a number of British families started legal proceedings against their tour operators due to serious holiday illnesses.


After just two days in the Sandos Caracol Eco Resort in Riviera Maya, the Barracloughs family starts experiencing serious symptoms, and after returning home it was confirmed that both children were infected with a parasite that cases bowel infections. Mrs Barracloughs’s GP is also concerned that she may be suffering from post-infective irritable bowel syndrome, as she continues to experience symptoms months after the holiday.

The family were especially worried that food had been served lukewarm, that the pool was filthy and that they had seen wild animals such as birds and coatis eating from plates, so they hired law firm of Irwin Mitchell to help them investigate the source of their illness. It then emerged that the firm was already handling two similar cases for tourists who had fallen ill at the same resort in 2015.

In an unrelated case, Mrs Hughes from Runcorn has since claimed that she was ill for over a month and lost a stone in weight after visiting the Sensimar Seaside Suites and Spa in Riviera Maya. The trip was meant to be a celebration of her 40th anniversary of meeting her husband, but the trip quickly turned into a nightmare when the painful symptoms began.

If you’re planning a trip to Mexico, just remember to do plenty of research on independent reviews of the hotel, to find out if any travellers experienced any issues, before booking. You should also make sure you invest in quality travel insurance, to cover any medical bills if you do fall ill. Visit for more information.

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