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Zimbabwe – What you need to know.

The FCDO have released a statement to advise all British nationals currently in Harare to remain safely at home or in their accommodation until the situation becomes clearer.

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The Latest

There have been reports of unusual military activity after political chaos escalated overnight in Zimbabwe. It has been rumoured that President Robert Mugabe does not have control over the country anymore and that he may have been overthrown in a military coup.

A live speech at 4am from a military spokesman has denied this, and advised that the President and his family are safe, despite soldiers unusually patrolling the streets, as well as armoured vehicles.

Also, heavy gun fire was heard in northern parts of the capital early this morning.

Maj. Gen. S.B. Moyo has said:

“To both our people and the world beyond our borders, we wish to make it abundantly clear that this is not a military takeover of government,” Maj. Gen. S.B. Moyo said.

“What the Zimbabwe Defense Forces is doing is to pacify a degenerating political, social and economic situation in our country, which if not addressed may result in a violent conflict,” he said. He urged the public to remain calm but “limit unnecessary movement.”


We urge all of our customers to stay vigilant and to stay updated with information from the FCDO on their social media platforms:

Facebook: @fcdotravel

If you’re a Holidaysafe Customer in Zimbabwe

Keep in touch with your tour operator and follow any advice from Zimbabwe authorities.

If you have sought medical attention, please contact our emergency team, Emergency Assistance Facilities, on +44 (0) 203 829 6745 as soon as you can, so we can liaise directly with your doctors and family.

We completely understand that this event may have left you wanting to return home early. In this instance you should contact your Travel Agent or Tour Operator to see if they can assist you. In the event that they are unable to help, please contact our claims team, Travel Claims Facilities, directly on +44 (0) 203 829 6761 to discuss how we can help.

If you are travelling independently, you should make your own arrangements to leave by either altering your return tickets where possible or booking into an alternative form of transport.

Travel insurance policies do have very specific terms and conditions, especially with regards to military coups. However we have spoken to our insurers, who are very sympathetic to this situation, and they have promised to ensure that all claims are considered as compassionately as possible and based on the individual circumstances involved.

If you’ve Booked a trip to Zimbabwe

We always advise all travellers to check the FCDO’s advice for their chosen destination and the current advice on this matter can be found here:

For residents of EIRE please follow the advice of the Department of Foreign Affairs and Trade as follows:

Unfortunately we cannot cover any travel when it is against the advice or recommendation published by the Foreign, Commonwealth & Development Office applicable at the time of your departure.

In the event that you have specific questions not answered by this, please feel free to contact us at or via our social media channels @Holidaysafe and we will endeavour to answer your queries.

*Please note, Holidaysafe's online prices automatically include a 15% discount against our Customer Service Centre prices. This code entitles you to an additional 5% off your policy, and is a discount from the base price, not including the additional cost of optional extensions or any additional medical premium.