Why shop with us?
- Holidaysafe was voted Travel Insurance Provider of the Year at the 2016 and 2014 Consumer Moneyfacts Awards.
- Holidaysafe was also voted Most Trusted Travel Insurance Provider at the 2016 Moneywise Customer Service Awards.
- Holidaysafe has featured in the Which.co.uk Best Rate Policy tables since 2010, to view the Best Rate Policy tables for travel insurance online please click here.
- We pride ourselves on highly trained staff and have been awarded both an ISO 9001 and an Investors in People Award.
- To ensure we offer the highest standard of customer service, every step of your policy is handled by one of our specialist in-house Kent based teams, including customer service, medical screening and claims handling.
- We offer a doctor managed emergency assistance team which is available 24 hours a day, every day of the year.
- No small print! Our policy wordings contain absolutely no small print, and in fact we use red warning triangles to make sure you are aware of certain aspects of the policy.
- We offer a FREE and secure Customer Area, to allow you to view, download and re-send your policy documents whenever, wherever!
Our commitment to you
At Holidaysafe, everyone is committed to delivering award-winning travel insurance cover at a competitive price. We believe that we do this and we hope that you do too. However, we are not prepared to rest on our laurels and we are constantly looking at ways of improving all aspects of our service.
We want you to understand the policy you have purchased so that you are fully aware of what is, and what is not covered. If you have any queries which have not been answered on this website please contact us.
We aim to be friendly and professional at all times and our priority is to make sure that all our customers have a good experience when they purchase travel insurance from us, whether online or by phone.
Award Winning Travel Insurance
- Your Money 'Best Online Travel Insurance Provider' 2018
- Featured in the Which? Best Rate Tables since 2010
- The British Travel Awards' Bronze Place in the 'Best Travel Insurance Provider' category 2017
- Moneywise 'Most Trusted Travel Insurance Provider' 2016
- Moneyfacts ‘Travel Insurance Provider of the Year' 2014 & 2016
Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.