If you’re wondering “How does EES work?”, don’t worry — the process is designed to be straightforward.
Although your first journey may take a little longer than you’re used to, future trips should become quicker once your details have been registered.
Here’s what you can expect.
Before you travel
Before leaving home, make sure you have:
A valid passport
Your travel documents
Accommodation details
Return or onward travel confirmation
Travel insurance documents
You should also check the latest advice from your airline, ferry operator or travel provider regarding recommended arrival times.
Step 1 — Arrive at border control
Whether you’re arriving by plane, ferry, train or car, you’ll be directed to passport control as normal.
The process may differ slightly between countries and transport operators.
Step 2 — Present your passport
Your passport will be scanned electronically.
Instead of receiving a physical passport stamp, your travel record will begin to be created digitally.
Border officials may also ask standard travel questions, such as:
What is the purpose of your visit?
Where are you staying?
How long are you visiting for?
Step 3 — Register your biometric information
On your first trip you’ll normally:
Have your facial image taken
Scan your fingerprints
This registration only happens once unless your biometric information needs updating.
Step 4 — Your journey is recorded
The system automatically logs:
Date of entry
Location
Passport details
Biometric confirmation
This replaces traditional passport stamping.
Step 5 — Future journeys
When you visit Europe again, border authorities can retrieve your existing record.
Because your biometric information has already been registered, future border crossings should generally be quicker and more streamlined.
Your exit from the Schengen Area* will also be recorded digitally when you leave.
* The Schengen Area covers most EU countries plus Iceland, Liechtenstein, Norway and Switzerland, where border checks are removed between members — but UK travellers will need to register under the new Entry/Exit System when visiting.
What information does EES collect?
Many travellers ask does the Entry/Exit System store personal information?
During your first registration, EES typically records:
Your passport details
Your full name
Date and place of entry
Date and place of exit
Facial image
Fingerprints
The system does not replace your passport, and you’ll still need to travel with a valid passport that meets the entry requirements for your destination.
Travelling with Children
Children under 12 years old: They are completely exempt from fingerprint scans. They will only have a facial photo taken.
Children aged 12 to 17: They are treated exactly like adults. They must provide both a facial photo and a full fingerprint scan on their first trip.
Some airports offer dedicated family lanes, follow all signs in the terminal and listen to staff instructions to use these lanes correctly. It may be worth explaining the process to older children so they are aware of the changes. For younger children have a few snacks and drinks on hand in case of longer waits.