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If you are unfortunate enough to have to make a claim on your policy, the Claims Team will try to make the process as painless as possible – of course not every claim is going to be successful, but the Claims Team will endeavour to make sure that your claim is dealt with efficiently and fairly, based upon the terms and conditions set out in your policy wording.
If you need to make a claim on your gadget and mobile phone policy:
Please call +44 (0) 203 824 0705 and press 1 to speak to the Supercover claims team.
If you need to make a claim on your financial failure and force majeure extension: (policies purchased 1st November 2015 onwards)
Please call +44 (0) 203 824 0705 and press 2 to speak to the MGACS claims team.
For all other sections of the policy, please refer to the information below:
To make a claim, you will need to download and print off a claim form. Once completed, send back to the address listed on the front page and upon receiving, Travel Claims Facilities will begin the assessment process.
There are some simple things that you can do to make it easier for the claims department to process your claim:
Our Claims Department strives to provide the following levels of service:
Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.
To get a quote please choose one of the following policy types;