Your Holiday Disasters Solved

When travelling or holidaying abroad most of us know the basic safety precautions, however there are many more serious issues which people tend not to think about until they themselves or someone they know find themselves in a tricky position abroad. In this blog, we intend to list those issues and offer advice.

Travel delay

Know how to contact Emergency help

It may sound obvious, but many people do not think about this until they face a medical emergency. This can be especially frightening if no one around you speaks English, or understands what you need. 112 is the international number to contact emergency help, but some countries also have local numbers, which you should be aware of when you travel.

If you do face a medical emergency you should always contact your travel insurer as soon as possible, because they will be able to offer help, support and advice.

Protect your possessions

Most travel insurance claims arise from stolen, damaged or lost possessions; never leave your possessions unattended and beware of pickpockets, always keep important documents and cash locked in a safe.

If you need to carry your passport a money belt may not be the fashionable choice, but it is the best way to keep your passport and money safe while you’re out and about, wear it under your clothes to avoid notice. It is also a good idea to carry a small extra wallet or purse with change, to avoid flashing your cash. Also avoid wearing expensive jewellery, because this may attract unwanted attention.

Beware of local customs and laws

Always check local laws and customs before you travel. You could find yourself in serious trouble for something that would not be illegal or simply frowned upon in another country.

Never surrender your passport to anyone

Sometimes hostels and hospitals will ask to see or hold your passport, but always remember never to give possession of your passport to anyone. Around the world some hospitals will hold a passport until a patient has paid their medical bills, basically holding the passport to ransom and causing a lot of problems for the traveller. In your passport it actually states that it is your property, and should only be in your possession.

Remember Custom’s regulations

If you break custom’s regulations, even unknowingly, you could still find yourself in a lot of trouble. Make sure you have declared everything and anything they ask, and always check their rules before you travel.
For example, in some countries it is illegal to carry natural products such as shells, coral and some types of wood (e.g. souvenirs).

Be careful of what you eat and drink

Food poisoning and stomach upsets are really common complaints amongst travellers, so always be really careful about what you eat and drink abroad. If you do become severely unwell, alert your travel insurer and seek medical help.

Remember to adjust to new climates

Again, it may seem obvious but many people fail to properly prepare for a different climate. Especially if you’re heading somewhere hot, make sure you wear sun protection of at least factor 25, carry a sun hat, and sunglasses to protect against UV, take regular breaks in the shade and make sure you stay hydrated.

If your relatives are unwell…

Be aware that many travel insurers will not cover you to cancel your trip, or to cut it short because of a relative with a pre-existing medical condition.

Never travel against FCDO advice

Always check the FCDO website before you travel, to make sure your chosen location is safe and open for tourists. Insurers will not cover people who travel against FCDO advice.

If you get stuck on holiday

This can happen for multiple reasons, perhaps your flight has been cancelled due to adverse weather, or maybe your airline has gone bust. In either situation it falls to the airline or the aviation/travel authorities to get you home. Your travel insurer will be able to offer help and advice in this situation.

*Please note, Holidaysafe's online prices automatically include a 15% discount against our Customer Service Centre prices. This code entitles you to an additional 5% off your policy, and is a discount from the base price, not including the additional cost of optional extensions or any additional medical premium.