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I am delighted to announce that Holidaysafe has been voted ‘Most Trusted Travel Insurance Provider’ at the 2016 Moneywise Customer Service Awards! Now in its either year, the awards are an ‘authoritative stamp of approval’ from UK consumers.
As the name suggests, the awards aim to highlight the most trusted financial companies available in the UK market, and so they are voted for by real customers, who submit their feedback as part of annual consumer surveys. This year, over 24,000 people took part in the survey, making it their biggest ever.
The 2016 event took place on Thursday 9th June at the prestigious No. 8 Northumberland in London, where it was officially announced that Holidaysafe had been voted Most Trusted Travel Insurance Provider. Holidaysafe beat leading names LV=, Staysure, First Direct, Nationwide and M&D to the top spot.
Holidaysafe was given an average customer satisfaction rating of 4.67 out of 5, which meant it was officially the most trusted travel insurance provider in the UK market. Staysure came in second place, and First Direct in third place respectively.
Amber Howard, Holidaysafe Brand Manager commented; “The entire Holidaysafe team were absolutely delighted to take home this award – anything that is voted for by our customers will always be extremely important to us, and it is fantastic to know that we are constantly meeting and exceeding their service expectations. We will continue to work with our customers, to ensure we keep their trust by offering the best possible service, products and prices.”
The Holidaysafe team are delighted to add this award to their collection, along with the Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 and 2016 awards, plus multiple features in the Which? Best Rate Tables in 2010 – 2016.*Please note, Holidaysafe's online prices automatically include a 15% discount against our Customer Service Centre prices. This code entitles you to an additional 5% off your policy, and is a discount from the base price, not including the additional cost of optional extensions or any additional medical premium.
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